JETSTRYDE / CUSTOMER CARE
Privacy Policy
Information about your information.
Who we are
Jetstryde operates jetstryde.shop. Our business address is 2 Rue Du Passage, 17380 Archingeay, France. Contact [email protected] for privacy questions or requests.
Information you provide
We use information you provide when shopping or contacting us, such as your name, email, phone number, shipping and billing addresses, selected products, order details and customer service correspondence. Payment information may be handled by payment service providers as necessary to process an authorized purchase.
How information is used
We use customer information as necessary to process purchases, arrange fulfillment and delivery, manage returns and refunds, respond to requests, maintain business records and meet applicable obligations. We do not add marketing tracking or analytics tools to this website.
Service providers and partners
We may share information with trusted service providers, such as payment processors, delivery companies, hosting providers and customer support providers, as necessary to fulfill orders, process payments or provide other requested services. Information may also be disclosed where required by applicable law.
Browser storage
The shopping cart is stored in your browser’s local storage so that selected products, sizes and quantities remain after a refresh. You can clear the cart using its controls or remove this storage in your browser. See our Cookie Policy for details.
International handling and retention
Our business is based in France and serves customers in the United States. Customer information may be handled in locations used by the service providers involved in a requested service. We keep information as needed for the relevant purpose and applicable obligations; contact us about a particular record or request.
Your requests
You may contact [email protected] to request access, correction or deletion of personal information, or to ask about other rights available under applicable law. We may need information to verify your identity and understand your request. Any limits required by applicable law or outstanding obligations will be considered.
Changes
This policy may be updated to reflect changes to our services or data practices. Review this page for the current policy.