JETSTRYDE / CUSTOMER CARE
Terms & Conditions
The terms that guide shopping with Jetstryde.
About these terms
These terms apply to your use of jetstryde.shop and purchases from Jetstryde, 2 Rue Du Passage, 17380 Archingeay, France. For questions, contact [email protected].
Products and prices
Prices are displayed in U.S. dollars. Product pages describe the relevant materials, colors, fit and care instructions. Please review the item and size information before purchasing. Screen settings and lighting may affect the appearance of colors. Prices and product information may be updated; review the details shown when submitting a purchase.
Payment authorization and order acceptance
By submitting a purchase through an available payment method, you authorize payment of the total displayed at checkout. Payment processing and any required verification must be completed for payment to be confirmed. An order is accepted when Jetstryde confirms acceptance; submitting payment details alone does not establish that a payment or order has been confirmed.
Delivery and fulfillment
We deliver only to the destinations in our Shipping Policy. Standard shipping is free on eligible orders. Handling, transit and cutoff rules are set out in that policy. Delivery periods are estimates rather than guarantees.
Returns and refunds
Our Return & Refund Policy provides a 30-day return request window from delivery and explains item conditions, authorization, return shipping costs and refunds. Approved refunds are returned to the original payment account within 10 calendar days. These terms do not limit applicable consumer rights.
Your information
Provide accurate contact and address details so that the services you request can be performed. Information is handled as described in our Privacy Policy and Cookie Policy.
Website content
Jetstryde branding, original product presentation and website content are intended for use in shopping with us. Do not use content in a manner that infringes applicable rights.
Contact and questions
For product, purchase, delivery or return questions, email [email protected]. These terms do not introduce additional cancellation fees or restocking charges.